IT Help Desk

online

Help Desk home, device registration overview, and technology support.

At a Glance

Wi-Fi connection issue in Library Network · May 3, 2026

In Progress

Password reset request Account · April 28, 2026

Resolved

Printer driver installation Printing · April 15, 2026

Resolved

Open Tickets 1

Latest Ticket Wi-Fi connection issue in Library — In Progress

Avg Response Time Under 2 hours

Walk In Hours Mon–Fri 8:00 AM – 5:00 PM

Important Info

Submit tickets for tech issues, password resets, and device problems. Walk-in support available in Engineering Technology Building.

Details

Category Resources

Status Active

Support & Requirements

Requirements Alfred State login or guest ticket creation

Contact IT Help Desk: [email protected] | (607) 587-4357 | ET Building Room 102